MIA allows you to make calls directly from your computer, without a physical phone.
This guide shows you only what you truly need to know.

TABLE OF CONTENTS

• Yealink Phone Guide
• Call from your computer
  • Before your first call
  • Choose your calling device
  • Make a call
  • Transfer a call
    • Use attended transfer (Ideal to announce the call.)
    • Use blind transfer (Fast and direct.)
• Voicemail

Call from your computer

Before your first call

Set your audio settings to avoid surprises.

1. Open Preferences → Audio and Video
   
   
   
   
   
2. Make sure the correct devices are selected: microphone, speaker and ringtone
   
   
   
   
3. Headset connected? Click Connect Headset to verify if your headset is compatible with the integration, allowing the headset hook button to interact with calls.
   
   
   
   
   
   
4. Click Save
   ✔️ You’re ready.

Choose your calling device

By default, MIA uses the Web Client (call from your computer).

You can also choose:

• The desktop application "Linkus"
• A compatible IP phone
  
  

☎️ Make a call

1. Enter an external number or internal extension
   
   
2. Click Call
   That’s it.

Transfer a call

Do you want to notify your colleague first?

Use attended transfer. (Ideal to announce the call.)

1. During the call, click Transfer → Attended Transfer
   
   
   
   
2. Call the person you are transferring to
   
   
   
   
3. When they are ready, click Transfer
   
   
   
   ✔️ The call is transferred.

Do you want to transfer without announcing?

Use blind transfer (Fast and direct)

1. Click Transfer → Blind Transfer
   
   
   
   
2. Select the number or extension
   
   
   
   ✔️ The transfer happens immediately.
   (If the person does not answer, their rules apply — e.g., voicemail.)

See also:

• Voicemail
• Yealink Phone Guide